Lone Worker Service

Lone Worker Protection Service

Protect your employees with our Lone Worker Service for commercial clients. Businesses such as hotels may require their staff to work alone during the night-time or low season. Others have been forced to close in recent lockdowns and have had little choice but to reduce employee numbers or operate skeleton teams. As the numbers of ‘at risk’ lone workers increase across the country, so do the associated risks and the need for some form of ‘alert system’  

Your Lone Workers Monitored

This is where our Lone Worker Service comes in. Combining our Key Holding and ‘Emergency-Response’ Services with the use of the Stay Safe Lone Worker app, our team of security professionals will be on call to assist your lone worker in the event of an emergency.  

Businesses who sign up for such services are also safe in the knowledge that they have gone some way to meet the ‘duty of care’ requirements laid out in the Health and Safety at Work directives by doing all they can to protect their employees.

How Does it Work? 

The Stay Safe Lone Worker app is available on both mobile (iOS and Android) and via a desktop portal which our customers have access to. It is perhaps the best safety device there is for those working alone in an office, or working alone from home.

Lone workers will use the app to add working hours and respond to an hourly call during those hours. If they fail to check-in / respond to the call, then our nearest available driver will be alerted immediately via GPS tracking software. We will attend your premises / your workers home, and make sure they are safe and that the building is secure and that no intrusion has taken place.

Additional Benefits 

Emergency Alarm – Panic Button

The Stay Safe Lone Worker app also includes a panic alarm button which will alert our team and inform them of the What Three Words location for your premises when activated. In case the lone worker is in danger, the app can be triggered to go into a ‘discreet’ mode where it records audio in the background while displaying a standard phone screen so as not to raise the suspicion of any potential intruder or attacker.  

Call for Help – Man Down Facility

The risk of intruders and attackers is not the only threat facing lone workers. Medical emergencies can be just as dangerous when the employee is alone. Workplace accidents and the possibility of life-threatening emergencies such as choking or heart attacks need to be responded to rapidly, first aid being required as soon as is possible . The Stay Safe Lone Worker app therefore provides a Medical Emergency Assistance Facility which will result in the dispatch of our closest available vehicle if a lone worker collapses or falls ill / is in distress. Once they arrive and have taken stock of the situation, our escalation procedures will come into effect, all necessary emergency services being called.

Cost Saving Commercial Security

In the current climate, many businesses have little choice but to lower overheads – and reducing staff numbers can result in significant savings. Our Lone Worker Service provides peace of mind when making these difficult decisions as employers can ensure they meet the Lone Worker policy while saving as much as £20,000 per person each year. 

Worker Safety – Staff Escort Service

WSS provide a discrete Staff Escort service to commercial clients, offering additional security to employees within a wide range of industries and disciplines. We can escort your staff members from an agreed location to your business premises, providing reassurance to your workforce.

Providing Business Security Where it Really Counts

Our team is at the heart of our company, so we understand how valuable your employees are to your organisation. Their safety is our highest priority and our highly trained operatives are skilled at not only detecting any threats but also taking preventative measures to ensure that your employees do not come to any harm.

SIA Approved Contractors

WYE SECURITY SOLUTIONS LTD holds SIA approved contractor status for the provision of Security Guarding services. The ACS Standard encompasses all aspects of a security provider’s operation. It takes a holistic view of how well an organisation is managed and an approved organisation must demonstrate to an independent assessor, on an annual basis, that it has met defined standards.

The whole team at WSS and Managing Director Andy Element worked hard to achieve the accreditation and will continue to uphold this high standard through the Security Guarding services we provide. Visit our official listing in the Security Industry Authority’s Register of Approved Contractors to find out more.

When choosing WSS to provide a Staff Escort Service, you will not only benefit from working with a SIA Approved Contractor, but can also be safe in the knowledge that all of the security operatives on the job are vetted intensively and have been fully DBS checked. Headed up by Managing Director Andy Element, all of our team are also fully trained and Security Industry Authority (SIA) approved. Using our licensed, trained and vetted operatives will provide a manned security deterrent for employer and employee alike. 

Where Our Business Security Systems Are Available

We operate across the region, providing security to customers in the following areas:

  • Herefordshire
    • Rotherwas
    • Holme Lacy
    • Ledbury
    • Bromyard
    • Ross-on-Wye
    • Malvern
  • Gloucestershire
    • Newent
    • Cheltenham
    • Gloucester
    • Forest of Dean
    • Tewkesbury 
  • Gwent
  • Worcestershire
  • Monmouthshire
    • Monmouth
    • Chepstow
    • Newport
    • Abergavenny
    • Usk
    • Pontypool

Please contact us to find out more or to discuss your needs from the security company that also offers worker safety solutions!